I am so excited to have you here! I know going to a new salon can be a little scary, especially if you don't know what to expect. I'm here to give you a little more information so your first visit will be seamless and as comfortable as possible!
Email & Text Notifications-You'll receive a digital confirmation 5 days before your appointment and a reminder 48 hours before your visit
Have a question? Email me at email@example.com & I will respond within 24 hours Monday-Friday
Your First Appointment
Parking- Feel free to pull right into the driveway. I keep a spot open just for you. You are also welcome to park on the street.
When you arrive-Come on up to the door. I will meet you at the door to get you checked in for your appointment.
Your Consultation- I want you to love your hair, so I'm going to ask you a lot of questions about its history, your lifestyle & your hair goals. Pictures are always encouraged, so let me see all the screenshots and Pinterest boards! Also-showing a couple of looks you want to avoid is just as important as the looks you want to acheive.
Keeping Everyone Healthy
Only guests receiving services are allowed in the salon. A child receiving services may be accompanied by one parent, guardian or caretaker.
You must wear a mask that covers your nose and mouth while you are in the salon. If you do not have a mask that loops around your ears, one will be provided for you.
Screening questions will be asked & your temperature will be taken with a touch-free thermometer before entering the salon.
Cancellation & Rescheduling- In order to provide the best possible scheduling options to all guests, I require 24 hours advance notice if you need to cancel or reschedule your appointment. Canceling or rescheduling an appointment with less than 24-hour notice will result in a $35 cancellation fee due before a new appointment may be scheduled.
Adjustments and Product Exchanges- I strive to offer my guests the highest level of satisfaction. If you are having challenges with your cut and color, let me know within 7 days of your visit and I will be happy to correct the issue at no additional charge. Should you make a retail purchase you are unsatisfied with, I will accept retail exchanges at full credit within 30 days of your initial purchase.